We are happy to accept returns. We do not accept returns on special orders. A printable version of our return forms will be available at request through email. All returns must include a copy of the original invoice. All returned merchandise must be sent in its original container/bag, and in a completely unaltered state.
When returning items for exchange in the same category of products, you will receive the same quantity discount as your original order. All other items will be calculated as a new order. The quantity discount pricing will be based on the number of items placed on the new order. Please add $5 to cover the postage. Peace Halo Jewelry is not responsible for postage on returned items. In the event that you return a large quantity of items for which you have received assortable or quantity discount pricing, we reserve the right to recalculate your order total based on the actual items you kept.